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How To Fix QuickBooks Error 12029

QuickBooks needs an active internet connection to in order to function smoothly. QuickBooks error 12029 pops-up on your screen if your QuickBooks is not able to access the Internet. It might also be possible that some application is interfering with QuickBooks download.

 

How To Fix QuickBooks Error 12029

If you are facing the QuickBooks error 12029 and searching for a way to get rid of this error, then read this article to the very end. We will be providing detailed steps for resolving the error 12029 but if in case you are in a hurry and don’t have the time to go through the steps, you can dial the toll-free QuickBooks Support Phone Number +1-888-551-1563 and talk to our QuickBooks Experts.

Let us first discuss the possible reasons for which you are facing this error on your screen:

  1. You are having Internet connectivity issues.
  2. Secure Socket Layer settings are not compatible.
  3. Internet Explorer is not set as your default browser.
  4. An application like Anti-virus or Anti-malware is blocking the connection packets for QuickBooks.

These are all the possible reasons which can trigger the QuickBooks Error 12029 to pop-up on your screen. Intuit recommends the following solutions for getting rid of this error. Follow the order of the solutions and only move on to the next solution if the current one is not working for you.

Resolving The QuickBooks Error 12029

Solution 1: Try To Access Any Other Website

If you are not able to access any website, then your Internet connection is not working. In that case, you will have to call your Local technical guy to check your Internet connection.

Solution 2: Setting up Internet Explorer to be Your Default Browser

  1. Look for Internet Explorer icon on your screen and double click on it.
  2. Click on the tools icon.
  3. Go to Internet Options > Programs > Default Web Browser and select the Make default button to make Internet Explorer your default browser.
  4. Click on Ok and close Internet Explorer.

Solution 3: Check Internet Explorer Settings

  1. Double-click on the Internet Explorer icon to open it.
  2. Go to Tools > Internet options > security tab and click on the globe icon.
  3. Set the security setting at Medium-high.
  4. Disable content advisor by going to the content tab.
  5. Go to connections tab.
  6. Ensure that the right ISP is selected if you are using a dial-up node.
  7. Select Never Dial a Connection if you are not using a dial-up node.
  8. Verify that automatically detect settings is selected in the LAN settings.
  9. Go to Advanced Tab > Restore Advanced Settings.
  10. Click on settings and make sure that Use TLS 1.0 is marked and Use TLS 1.1 and Use TLS 1.2 are not marked.
  11. Click on Ok and restart your computer.

Solution 4: Clean Install of QuickBooks in Selective Startup

  1. Often, third-party applications on your computer can obstruct the installation of QuickBooks. That is why Intuit recommends installing QuickBooks Desktop in Selective Startup. In the safe mode no third-party application will interfere with the installation and hence there will be no need of troubleshooting them.
  2. Open the run command by pressing the keys Ctrl and R simultaneously on your keyboard.
  3. You have to type in msconfig in the text field and click on Ok.
  4. Go to General Tab >selective startup. Click on the box in front of Load system services and Load startup items.
  5. Go into the Services tab and disable all services.
  6. Checkmark Hide all Microsoft services by clicking on it.
  7. Restart your computer by selecting Restart in the system configuration.
  8. Now, you can uninstall or reinstall QuickBooks using a clean install.

Follow The Steps Carefully or Contact Our ProAdvisorsThese are all the solutions recommended by Intuit for resolving the QuickBooks Error 12029. If these solutions did not work for you, you can dial the toll-free QuickBooks Tech Support Phone Number at +1888-551-1563 and explain your situation to our QuickBooks Experts.

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How To Fix QuickBooks Error -6000, -301

QuickBooks Error -6000, -301

QuickBooks has garnered much of its respect because of its highly rated QuickBooks  Customer service and the emphasis on User Experience. That is why we have a 24×7 toll free QuickBooks Support Phone Number through which we help hundreds of customers every day. QuickBooks has a complex structure and sometimes Users have to face certain errors because of that. That is why we have created this step-by-step guide so that Users can get rid of the errors by themselves. In this article we are going to talk about the QuickBooks Error -6000, -301. It pops-up on your screen with the error message:

“Warning: An error occurred when QuickBooks Desktop tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -301).”

Now, you must be wondering what caused this error to pop-up on your screen.

These are the reasons which can trigger the QuickBooks Error -6000, -301:

  1. If your Transaction Log file is damaged.
  2. If your Network Descriptor file is damaged.
  3. Data Source Name is not functional.
  4. The QuickBooks Company file is damaged.
  5. A Encryption software is interfering with QuickBooks processes.

Now, that you understand what caused this error, let us help you in getting rid of this error for good.

Intuit recommends four solutions which can resolve this error for you. Follow the order of solutions and only move to the next solution if the current one doesn’t work for you.

Solution 1:

  • Open the location where your QuickBooks is installed and search for your company file.
  • There would be some files with the same name as your Company file but with extensions like .tlg, .nd or .dsn.
  • Rename each file.
  • Right-click on the file and select rename for renaming the file.
  • Add the prefix .OLD to all the files.

Note: Changing the file names will not harm your QuickBooks.

Solution 2: Use QuickBooks File Doctor

If you are using a QuickBooks version which was released after 2016, you will be prompted to utilize the built-in File Doctor. Intuit recommends its Users to download the latest version of QuickBooks File Doctor because that has the highest chance of resolving your error.

Note: QuickBooks File Doctor doesn’t support Mac operating system.

  • File Doctor will be launched automatically after it is downloaded, or you can manually open it from the icon on the desktop.
  • Locate your company file from the list. If your company file is not on the list, click on Browse and choose your company file.
  • Follow the instructions on your screen and choose the options which describe your scenario.
  • Wait for the File Doctor to finish and then restart your computer.
  • Try to access your company file.

Solution 3: Disable All Encryption Software on Your System

Intuit does not recommend using third-party applications to encrypt your company file as that can damage the company file. You can contact your encryption software vendor and ask for detailed instructions for disabling it or ask them to do it for you.

Solution 4: Download and Install the Latest updates

You can either update your QuickBooks manually or choose to do it automatically. If you want your QuickBooks to be automatically updated, Turn on Automatic Update for your QuickBooks. Intuit recommends updating your QuickBooks at least one time in a month.

Follow The Steps Carefully or Contact Our ProAdvisors

If the error is still not resolved, then the problem is a lot severe than you anticipated. We recommend that you immediately call the toll-free QuickBooks Support Phone number at +1888-551-1563 and talk to our QuickBooks Experts. They will use their special tools to find out what is wrong with your QuickBooks and fix it for you so that you can get to work as soon as possible.

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How To Fix QuickBooks Error 15223

Are you trying to download a payroll or the latest update for your QuickBooks but facing the QuickBooks Error 15223?

 

How To Fix QuickBooks Error 15223

Do not worry we have written this step by step guide for resolving the Error 15223.

One of the following error messages will show up on your screen.

“The QuickBooks Desktop update did not complete successfully.”

“Cannot connect to QuickBooks Desktop Payroll.”

Following reasons can trigger this error to show up on your screen:

  1. If your windows files got damaged or corrupted.
  2. Your Internet Explorer configuration is not compatible to run QuickBooks.
  3. Your Internet Explorer Digital signatures are outdated.

These are the possible reasons which can cause the QuickBooks Error 15223 to show up.

Now, that you understand what caused this error, let us guide you to get rid of this error.

Solutions:

Solution 1: Optimize your Internet Explorer

  1. Open your Internet Explorer and go to Tools > Internet Options > Advanced Tab > Settings.
  2. Navigate to TLS options.
  3. Make sure that the checkboxes in front of Use TLS 1.1 and Use TLS 1.2 are not ticked.
  4. Verify that the checkbox in front of Use TLS 1.0 is checked.
  5. Save the changes by clicking on Apply and Ok.
  6. Now you can try to download the latest update.

Solution 2: Clean Install of QuickBooks in Selective Startup

  1. Often, third-party applications on your computer can obstruct the installation of QuickBooks. That is why Intuit recommends installing QuickBooks Desktop in Selective Startup. In the safe mode no third-party application will interfere with the installation and hence there will be no need of troubleshooting them.
  2. Open the run command by pressing the keys Ctrl and R simultaneously on your keyboard.
  3. You have to type in msconfig in the text field and click on Ok.
  4. Go to General Tab >selective startup. Click on the box in front of Load system services and Load startup items.
  5. Go into the Services tab and disable all services.
  6. Checkmark Hide all Microsoft services by clicking on it.
  7. Restart your computer by selecting Restart in the system configuration.
  8. Now, you can uninstall or reinstall QuickBooks using a clean install.
  9. Retry downloading the latest update in QuickBooks.

Solution 3: Manually Registering Files

First File

  1. Open the run command by pressing the keys Ctrl and R simultaneously on your keyboard or choose Windows Start and click on Run.
  2. Copy this “regsvr32 > SystemRoot > system32 > softpub.dll” and paste it in the open field.
  3. If you receive any message while registering the file, the problem is with your computer. In this case, the only option you have is to dial the QuickBooks Technical Support Number.

Second File

  1. Open the run command by pressing the keys Ctrl and R simultaneously on your keyboard or choose Windows Start and click on Run.
  2. Copy this “regsvr32 > SystemRoot > system32 > WinTrust.dll” and paste it in the open field.
  3. Copy and Paste the exact same text and if you receive any message on your screen, that will indicate that there is an issue with your computer. Solution 4: Manage SSL state of your Internet Explorer
  4. Open the Internet Explorer and go to Tools > Internet Options > Content.
  5. Look for an option which says “Clear SSL state” and select it.
  6. Restart your system.
  7. Attempt to download the tax table update.

Solution 5: Manually Configure Your Firewall and Antivirus

You might face certain errors if your Firewall restricts Internet access. Some QuickBooks programs need an active internet connection. Download the latest update for your firewall which might solve this problem. Otherwise, you will have to manually configure your Firewall.

Follow The Steps Carefully or Contact Our ProAdvisorsThese are the standard solutions for the QuickBooks Error 15223. However, if none of the solutions resolved the error for you then it might be possible that you might be having a more complex problem with your QuickBooks. In such a scenario we recommend our customers to dial the toll-free QuickBooks Customer Support Number at +1888-551-1563 and talk to QuickBooks Specialists. They have some special tools using which they will get rid of all the errors while explaining everything to you.

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How To Fix QuickBooks Error 3371 Status Code 11118

Delete the EntitlementDataStore.ecml File Stored in Your Intuit Folder

The validation process of QuickBooks requires you to enter the license number and a product code. You might face a QuickBooks Error if the encrypted file which contains the information regarding your license number and product code is damaged. In such a situation, the only solution is to delete that encrypted file and re-enter the license number and product code.

You can go through the QuickBooks Errors and Issues list to understand more about them.

Deleting The Entitlement File Will Solve These Errors:

  1. “Error: The validation code is incorrect or the service is temporarily unavailable when activating.”
  2. Error 3371: Could not initialize license properties.
  3. “Message: You cannot use Online Banking because QuickBooks is not registered.”
  4. “You must subscribe to accountant’s copy file transfer service” appears after you subscribe and sync.
  5. QuickBooks error while re-configuring your edition.
  6. Not able to click on Sync License Data online in your QuickBooks.
  7. “No Company” Open window does not have the edit list option.

Let Us Discuss The Steps Involved in Deleting The EntitlementDataStore.ecml File.

  1. Exit your QuickBooks (Desktop version).
  2. Open the Task Manager by pressing Ctrl+Shift+Esc on your keyboard.
  3. Click on the Processes tab.
  4. Sort the processes alphabetically or look manually.
  5. Look for all instances of QBW32.EXE and click on End Task to stop them.
  6. Open the Run window on your computer by pressing the keys Windows and R simultaneously.
  7. Type in the address C:\ProgramData\Intuit\Entitlement Client\v8 (or v6) and press Enter on your keyboard.
  8. Delete the EntitlementDataStore.ecml file by right-clicking on it and selecting “Delete” option.
  9. Open your company file and register the application.

Follow The Steps Carefully or Contact Our ProAdvisorsIf you are facing any problem while deleting the EntitlementDataStore.ecml file or registering your product, you can dial the toll-free QuickBooks Support Phone Number at +1888-551-1563 and talk to one of our QuickBooks Experts regarding the matter.

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How To Fix QuickBooks Error 3371 Status Code 11118

The accounting industry was going through a rough phase and it involved a large amount of manual work which took a ridiculous amount of time and it was not efficient or accurate. QuickBooks came and revolutionized the entire accounting industry with its countless functions and features. Intuit also releases regular updates for all QuickBooks versions time to time according to the market trends and demand of new features.

How To Fix QuickBooks Error 3371 Status Code 11118If QuickBooks is not used as it is supposed to, you might face an Error. Do not sweat it; we have an in-depth solution guide for every error on our website. You can just go and type the error code in the search menu of our website and you will find the step by step guide. If you are looking for immediate help you can opt to dial our toll-free QuickBooks Support Phone Number at +1888-551-1563 and our QuickBooks Experts will help you.

Now, let’s talk about the QuickBooks Error 3371. The message on your screen will be one of the following:

  1. “Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.”
  2. “Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.”
  3. “Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.”

What Causes Error 3371?

  1. The Windows operating system that you are using is outdated. Please read the minimum system requirements for the version of QuickBooks that you are using.
  2. Your QuickBooks Desktop files are being abruptly stopped by your Anti-virus software.
  3. If you are trying to open the .QBO file before actually saving it.
  4. A file or component which QuickBooks requires is damaged.

E.g. MSXML component is damaged. This component is essential for QuickBooks as it is used to retrieve the information from the QBregistration.dat file allowing QuickBooks to open.

E.g. QBregistration.dat file is damaged. QuickBooks needs to access the license information and validate it. License information is stored in the file QBregistration.dat. If the file is damaged, your QuickBooks won’t run.

These are all the possible reasons for which you might be facing the QuickBooks Error 3371 on your computer.

Now, Let’s Discuss The Solutions.

Note: Follow the solutions in the order they are given. Only move on to the next solution if the previous one did not work for you.

Solution 1: Update your Windows

  1. Update your Windows to the latest version available. QuickBooks Desktop installation might not be successful or become susceptible to data corruption if your Windows is outdated.
  2. Press the Windows key on your Keyboard or click on the Windows logo.
  3. Click on “All Programs”.
  4. Click on “Windows Update” in the drop-down menu.
  5. After the updates are installed onto your Windows, try installing your QuickBooks Again.

Solution 2: Delete the EntitlementDataStore.ecml file stored in your Intuit Folder.

Solution 3: Use the QuickBooks Install Diagnostic tool to repair C++, MSXML, .NET framework.

Solution 4: Use clean install to reinstall QuickBooks. Make sure you keep the installation CD and license number handy.

Follow The Steps Carefully or Contact Our QuickBooks ProAdvisorsThis should solve the QuickBooks Error 3371 on your computer. If in case the error still persists, you can dial the QuickBooks Technical Support Number and have one of our QuickBooks Technical Experts look into the matter. They will run a deep scan on your QuickBooks and fix the issue as soon as possible.

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QuickBooks Has Encountered a Problem Sending Your Usage Data

Is this error popping up on your screen when you are trying to send payroll data?

QuickBooks Has Encountered a Problem Sending Your Usage DataGetting an error while working can be quite frustrating and we understand that. That is why we have written this in-depth article regarding this error. After going through the entire article you will understand the root cause of this error and also how to get rid of it. If you do not have the time to go through the entire guide, you can just give us a call on the QuickBooks Payroll Support Number at +1888-551-1563 and our QuickBooks Technical Experts will help you out.

Cause of The Error:

  • The most probable reason is that the timezone on your computer is incorrect.
  • You might have a created an Accountants’ copy.

Follow the below-given solutions to get rid of this error.

Solution 1: Verify The Date and Time in Your Windows Vista and XP

  • Double Click on the time displayed at the bottom right corner or navigate to Start > Settings > Control Panel > Date and Time.
  • Set the appropriate Date, Time and Timezone.
  • Save the changes and close the window.

Solution 2: Check If an Accountants’ Copy Exists

If an Accountants’ copy exists then you can wait until after the Accountants’ copy is returned. You can also manually remove the restrictions. If you opt to manually remove the restrictions it will cause you to lose any changes your Accountant may have worked on in the file till this date. We advise that you have a word with your Accountant before taking this decision..

Solution 3:

After you have removed the restrictions or the Accountants’ copy has been returned to QuickBooks Desktop, try to send the Payroll data to Intuit again. If the same error is still coming onto your screen, obtain the qbwin.log to search for any errors or issues.

If the error still exists move on to the next solution.

Solution 4: Send and Delete any Transactions That are Online

  • Press the keys Ctrl and F on your keyboard simultaneously or select Edit from the top menu bar and click find.
  • Click on the Advanced tab and then select the following options in the drop-down menu:
  • Detail Level> select Summary only.
  • Online Status> Online to send
  • Posting Status> Either
  • Look at the top right corner of Find screen and click on Find button.
  • Analyze the results that show up on your screen. If any non-payroll transactions are present, complete their processing.
  • If Paychecks are present you will need to delete them. Write down the details of the Paychecks so that you can create the Paychecks later.

Follow The Steps Carefully or Contact Our ProAdvisorsIf the problem still exists, follow the troubleshooting guide on this article as well: Payroll service server error: please try again later or Payroll Connection Error.

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Understanding QuickBooks Error 108

Have you been facing the QuickBooks Error 108? Don’t worry, read this article to the very end and you will get the solution for QuickBooks Error 108 and also understand the Error 108 so that you don’t have to face this error again.

Understanding QuickBooks Error 108Ideally, QuickBooks Error 108 is a Banking error and it shows up generally when you use QuickBooks on Windows Operating system.  If this error is coming on your QuickBooks it indicates that your Bank has issued some notifications or messages for you on their website that you need to go through and take action on. Unless you take the required action, you won’t be able to access your QuickBooks.  We are mentioning some of the ideal solutions for the Error 108, go through the solutions and if the error still persists you contact us on the QuickBooks Support Phone Number and we will assist you.

Resolving QuickBooks Error 108

Solution 1:

This one is a pretty simple solution. Simply log in to your Bank account through their website and check your inbox. Read all the notifications or delete all of them. Some of the usual notifications that bank send are:

  • Notification regarding changes in Terms and conditions
  • Announcements regarding any upcoming site changes or maintenance
  • Announcements regarding new offers and schemes

After you are done with notifications open your QuickBooks and go into Banking and click on “Update”.

Solution 2:

What if there are no notifications on your Bank website? Don’t worry, we have got you covered.

  • Open up your browser and go into settings.
  • Disable pop-up blockers.
  • If you have any Anti-virus installed on your system open its settings and disable pop-up blockers.
  • Go into settings of your browser again and clear the cache and cookies.
  • Exit your browser and then re-open it.
  • Go to the Bank website again and try signing in while pressing the Ctrl Key on your keyboard.
  • Go into notifications and clear every notification.
  • Exit your browser and open your QuickBooks and try reconnecting.

Follow The Steps Carefully or Contact Our ProAdvisorsIf you followed the above two solutions the Error 108 should have been solved but if it is not then it is possible that you might be having a serious problem with your QuickBooks. Dial our toll-free QuickBooks Tech Support Number at 1888-551-1563 and discuss your problem with a team of Technical Experts.

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How To Fix QuickBooks Error 1723?

QuickBooks has single-handedly changed the entire Accounting history with its extremely easy to understand User Interface and numerous functions. QuickBooks comes preloaded with all the FAQs so that even if a user faces an error he/she can solve it by himself. If a User has the shortage of time and doesn’t want to go through all the FAQs to understand the problem or error that he is facing than he can simply dial the toll-free QuickBooks Support Phone Number and get technical support from the best in the industry.

Being software with multitudinous features sometimes the Users might mess up a default setting or do a task that is not appropriate for a smooth processing of tasks that can lead to an error. One of the errors that a user might face is QuickBooks Error 1723 which reads

“Error 1723. A DLL file required for the Install to complete cannot be found”.

Or “Error 1723: There is a problem with this Windows installer package.”

You might face this error when you are trying installing QuickBooks on a Windows Operating System which has some.DLL files missing. Missing or corrupted files can cause a lot of problems for the Operating system as well like slowing down of your system or even system crashes.

Reasons Behind This Error

  • If your Windows Operating system is outdated.
  • If you own a Corrupted Hard drive.
  • Corrupted Microsoft Installer
  • Missing essential Files

How to Resolve QuickBooks Error 1723

We recommend more than one solution for the QuickBooks Error 1723. Implement both the solutions in the given order to get rid of the problem.

Solution 1: Granting Full Access To Your Windows User

  • Press the “Windows” key on your keyboard.
  • Type {f01d9ce05ff5de8582d91d3538dab7a519102fe19a01b6ce24253eac494d10fa}temp{f01d9ce05ff5de8582d91d3538dab7a519102fe19a01b6ce24253eac494d10fa} in the text field and press enter.
  • Open properties.
  • Go to Security tab and then click Edit.
  • Put a check mark on Full control under your Username.
  • Click on OK.
  • Restart your computer and try to install QuickBooks again.

Solution 2: Run QBinstall Diagnostic tool

Follow The Steps Carefully or Contact Our ProAdvisorsIf you follow the steps given above, it should solve the QuickBooks Error 1723. However, if the problem doesn’t get solved then you need to call our QuickBooks Technical Support Number at 1888-551-1563 to get in touch with one of our QuickBooks Technical Experts. The team is available round the clock and is well versed with QuickBooks Errors as they have been dealing with them for a long time.

Give us a call today!

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Resolving QuickBooks Error 6189, -83

QuickBooks offers a plethora of services for every accounting need and it has been widely appreciated for that. Intuit QuickBooks has made a separate FAQs section just for all the errors so that if any user faces an error he or she can solve it by themselves or they can contact the reliable QuickBooks Customer Support Phone number to get rid of the error.

 

Resolving QuickBooks Error 6189, -83

QuickBooks Error 6189,-83 error is a part of the QuickBooks 6000 error series. These errors generally show up when you are trying to open your company file. The error consists of two numbers separated by a comma and a message indicating that you are unable to open the company file.

A few examples of error from the -6000 series are:

  1. -6176,0
  2. -6000,-107
  3. -6000,-1076
  4. -6010,-100
  5. -6138,-105

The solution for the error is given in two different modes of accessing the company file i.e. locally and over the network.

If you are accessing the company file locally then follow these steps to solve the error

Solution 1 : Renaming the .ND and .TLG files

  1.  ND and .TLG files are configuration files that allow QuickBooks to gain access to a company file in a network or multi-user environment. If any of these files get damaged or corrupted, you won’t be able to access your company file and also get the error 6189, -83 on your screen. These files are auto-generated when you rescan using the QuickBooks Database Server Manager and open your company file.
  2. Look for the folder which contains your company file and open it.
  3. Carefully look for the files which have the exact name as your company file but with extensions .ND and .TLG. e.g Royce_services.qbw.nd, Royce_services.tlg
  4. Rename both the files and add .OLD at the end of each file name. To rename the file right click on it and then select RENAME. e.g Royce_services.qbw.nd.OLD
  5. Go to your home screen and open the QuickBooks using the desktop icon and try to access your company file. If the error still exists then proceed to solution 2.

Solution 2 : Open a Sample Company File

  1. Open your QuickBooks.
  2. Navigate to No Company Open window and click on Open a Sample File and choose a random company file.
  3. If the same error message pops up on your screen then you have to repair your QuickBooks installation files.
  4. If the sample file opens, proceed to solution 3. By opening a sample company file we have just tested whether the problem is with your company file or the QuickBooks application.

Solution 3 : Copy the QuickBooks Company File on the Desktop

We are copying the Company file on desktop to check whether the problem lies in the location of the company file. If the company file opens after pasting it on the desktop that will imply that the problem lies in the location of the company file. If the company file still doesn’t open, that will imply that the Company file is damaged.

  1. Go to the location of your company file.
  2. Look for a file with extension .QBW.
  3. Copy the file by pressing the keys Ctrl and “C” on your keyboard simultaneously or right click on the file and click on Copy.
  4. Paste the file on your desktop.
  5. Go to the No Company Open window in your QuickBooks. Press and hold Ctrl key while opening your QuickBooks to go directly to No Company Open window.
  6. Click on Open or restore an existing company and navigate to the file that you have just pasted on your desktop.
  7. If the same error still appears on your screen, proceed to solution 4.

Solutions 4 :

It is clear that the problem is not with the location of the file as we tested it in the third solution; we will check if the problem is with your current state of your Company file by restoring a backup copy of the company file. If you face an error while restoring the backup, follow these steps:

  • If your computer is not hosting, open the company file.
  • File menu > Utilities
  • Select the Stop Hosting Multi-User Access.
  • Click on “Yes” under Stop Hosting Multi-User Access window and in the Company File must be closed window.
  • Go to the location of the company file and copy the path of the file and paste it in a notepad file, if the address is more than 200 characters long move the file in a different location.
  • Retry restoring the company file.
  • If the problem remains the same, proceed to solution 5.

Solutions 5 : Restore your Backup by Using ADR

  • Intuit recommends to recover lost data with QuickBooks Auto Data Recovery tool if the company file gets damaged.

If you are trying to access the Company file over a network then follow the below-given solutions.

Solutions 1 : Check if Hosting is turned on, on all workstation

  1. QuickBooks recommends having Server/PC to host the company files.
  2. Open your QuickBooks.
  3. Press F2 on your keyboard to open the Product Information.
  4. Search for Local Server Information. Hosting should be turned off.

Solutions 2 :

  1. .ND and .TLG files are configuration files that allow QuickBooks to gain access to a company file in a network or multi-user environment. If any of these files get damaged or corrupted, you won’t be able to access your company file and also get the error 6189, -83 on your screen.
  2. Look for the folder which contains your company file and open it.
  3. Carefully look for the files which have the exact name as your company file but with extensions .ND and .TLG. e.g Royce_services.qbw.nd, Royce_services.tlg
  4. Rename both the files and add .OLD at the end of each file name. To rename the file right click on it and then select RENAME. e.g Royce_services.qbw.nd.OLD
  5. QuickBooks company files are hosted by Database Server Manager. You should restart the DBSM and rescan the QuickBooks files after you rename the .ND and .TLG files.
  6. StartĂ All ProgramsĂ QuickBooksĂ QuickBooks Database Server Manager.
  7. Click on Scan Folders tab.
  8. Click on Add folder and then click on scan.
  9. Look for the company file at the bottom and if it shows, open that file again.
  10. Open your QuickBooks and try to open your company file again. If the same error comes on your screen, proceed to solution 3.

Solutions 3 : Open a sample company file locally installed on a workstation

  1. By opening a sample company file we will test whether the problem is with your company file or the QuickBooks application. If a sample file doesn’t open, that will imply that QuickBooks installation is damaged.
  2. Open your QuickBooks.
  3. Navigate to No Company Open window and click on Open a Sample File and choose a random company file.
  4. If the same error message pops up on your screen then you have to repair QuickBooks installation files. See: Repair QuickBooks in Windows 8, 7, Vista and XP. If the sample file opens, proceed to solution 4.

Solutions 4 : Open the company file locally

We are opening the file locally to test whether the problem lies in the location of the file or the file itself. If the file opens while it is saved on the desktop, it means the location of the file was damaged or it is “too deep” i.e. it exceeded the file system path limitation.

  1. Go to the location of your company file.
  2. Look for a file with extension .QBW.
  3. Copy the file by pressing the keys Ctrl and “C” on your keyboard simultaneously or right click on the file and click on Copy.
  4. Paste the file on your desktop.
  5. Go to the No Company Open window in your QuickBooks. Press and hold Ctrl key while opening your QuickBooks to go directly to No Company Open window.
  6. Click on Open or restore an existing company and navigate to the file that you have just pasted on your desktop.
  7. If the same error still appears on your screen, proceed to solution 5.

Solution 5 : Close all QuickBooks Processes

  1. Log in as an Administrator on the server computer.
  2. Open up the Task Manager by pressing the Ctrl + Shift + Esc.
  3. Select Users to see all the processes started by all users.
  4. Select all QuickBooks processes like QBW32.exe, qbupdate.exe, QBDBMgr.exe and then click on End Task.
  5. Open the company file in Multi-User mode.
  6. If you face the same error, please proceed to solution 6.

Solution 6 : Manually check the Folder Permissions

Follow The Steps Carefully or Contact Our ProAdvisors

  1. If the folder in which you have saved the company file doesn’t have the right permissions, you might encounter these errors. Check your folder permissions to share company files. Try to open your file again and if you face the same error move on to the solution 7.
  2. Configure Firewall ports and Anti-Virus Software
    Some Anti-Virus and firewall block access to certain QuickBooks programs or files. Intuit recommends to configure your firewall ports so that you can access the company file.

If you have followed all the solutions and still not able to access your Company file, do not worry you can dial the QuickBooks Tech Support Number at +1888-551-1563 and describe the problem to the Experts so that they can guide you better.

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How To Fix QuickBooks Error 6189, 816?

Users generally have to face this error when they are trying to open the company file. They get this error message on their screen, “An error occurs when QuickBooks tried to access the company file. (-6189,-816)”

This means that your company file is not accessible. This could happen for a lot of reasons:

  • You are using a file sharing service.
  • If a Company file was recently updated without its transaction file.
  • If another User is accessing the same Company Files on a Single user mode

If you use your QuickBooks in a multi-user environment, make sure of the following things:

  • Using a File sharing service

Intuit doesn’t recommend using a file sharing service like Box.net, SugarSync, Dropbox, or any other service for your QuickBooks company file. These online file sharing services have some utilities which cause problem when used with QuickBooks company files. If you want to stay away from such problems move your company files to a local storage. You can also opt for QuickBooks Online if you want to use QuickBooks from multiple locations.

  • Your data file is not stored on a network drive

Make sure that your company file is not saved on a Network Attached Storage (NAS) device or other removable device. These devices are not appropriate to run QuickBooks Database manager and instances have come up when these devices have caused damage to company files.

Solutions For the Error -6189, 816

 Solution 1) Restart your computer and your server

  • Restart every computer that is used to access the company file
  • Restart the server if you have any data on your server
  • Reopen your QuickBooks Company file and if you still face the same error go to solution 2.

Solution 2) Install the QuickBooks Database Manager on your server

  • Install the QuickBooks Database Manager if you haven’t installed it yet. See. Install, Update and Set up the QuickBooks Database Server Manager. Restart your server.

Follow The Steps Carefully or Contact Our ProAdvisorsIf even after following both the solutions the problem still exists, you can dial the QuickBooks Customer Support Phone Number at 1888-551-1563 to talk to one of our QuickBooks Experts.

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