One of the most successful tactics to always keep your customer list flourishing and keeping the current customers happy is to give them credit for a return or service issue. QuickBooks allows you to create credit memos or issue a refund check in simple steps. In this article, we will be covering how you can issue the credit memo or refund in QuickBooks for both Windows operating systems and mac.

If you are facing any issue while recording a credit memo or issuing a refund check, contact the QuickBooks Experts of supportforerror on their toll-free QuickBooks POS Technical Support Phone Number +1-800-778-7614. Do not think twice as the QuickBooks support services can be availed any hour of the day as they are available round the clock.

Credit Memo Refund Check
路聽聽聽聽聽 Credit memos are utilized for returning a product that the customer has paid for.

路聽聽聽聽聽 You can either choose to issue the credit amount as a refund or you can also retain in the account of your customer.

路聽聽聽聽聽 You can choose to apply this credit amount in the next invoice that you create for the customer.

路聽聽聽聽聽 Credit memos enable you to keep a track of sale, payment and return item.

路聽聽聽聽聽 Refund checks are mostly used by QB users in the case when there is an overpayment. The customer will ask for a refund.

How To Create A Credit Memo In QuickBooks?

  • Open QuickBooks and head to the Customers Menu and click on Create Credit Memos/Refunds.
  • Now, go the Customer: Job drop-down and choose the customer for which you want to create a Credit Memo.
  • In the line item section, enter the items which are returned.
  • Click on Save and
  • In the Available Credit screen, select these:
    • Retain as an available credit 鈥 QB will automatically fill in a negative amount in you鈥檙e A/R register. You can use this amount for the payment of another transaction.
    • Give a refund 鈥 QuickBooks allows you to refund the amount in cash, credit card refund or a check.
    • Apply to an invoice 鈥 The Apply Credit to Invoices tab will appear on your screen and you can choose the invoice for which you want to credit the amount.
  • Click on Ok.

How To Issue A Refund Check?

Option 1: Through The Receive Payments Window

  • First of all, head to the overpayment transaction (Customers > Receive Payments).
  • Look to the bottom-left side of the Receive Payments tab and click on the Refund the amount to the customer button.
  • You can find it under the Overpayment section.
  • Click on Save and Close.
  • Go to the Issue a Refund tab and provide all the essential information.
  • Click on OK to complete the process.

Option 2: Through The Write Checks Window

  • Open your QuickBooks and head to the Banking menu and click on Write Checks
  • Provide all the essential information.
    • Select the customer in the Pay to the order of the drop-down menu.
    • Go to the $ field, provide the overpayment amount.
    • Open the Expenses menu
    • Click on the Accounts Receivable in the Account drop-down menu.
    • Choose the Customer: Job drop-down, then select the Customer.
    • Click on Save and Close.
  • Now, you must link the check to the overpayment.
    • Click on the Customers Menu then choose the Receive Payments.
    • Click on Customer in the Received from the menu.
    • Choose Discounts And Credits.
    • Go to the Available Credits area and click on the check which is created.
    • Choose
    • Click on Save & Close

Steps For Mac Users

How To Create A Credit Memo In QuickBooks?

  • First of all, choose Customers and then Create Credit Memos/Refunds.
  • For creating a credit memo in QB Mac, choose Create a Credit Memo which you can find on the left panel.
  • You can also click on the Plus (+) icon at the bottom of the list.
  • Now, provide the information for the credit memo/refund and click on Save button.
    • If you want to edit the information, first, click on the credit memo in the list.
    • Now, edit the information.

Note: It is possible to create sales forms from the Transaction Center.

How To Write A Refund Check?

In case, you want to create a refund for a customer, you have to create a credit memo prior to initiating the refund.

  • Firstly, open the credit memo which you wish to utilize for the refund process.
  • Now, go the top of the screen and choose
  • Verify that all the information on the page is correct.

Note: Select the account in the detail section to verify that the appropriate credit or refund is initiated.

  • Click on OK.

Link The Check To The Payment

  • Click on Customers then choose Receive Payment.
  • Now, select the customer for whom you wrote the refund check for.
  • Open the Existing Credits field to the check the amount credited.
  • Go to the bottom of the screen to see the refund check.
  • Choose the Apply Existing Credits
  • Type in the amount in the Payment column. Click on OK.
    • In case, you select Customers, now, Create Credit Memos/Refunds for showing the credit memo you provided and choose the Transaction History.
    • Take a look at the refund check listed in the Transaction History.

Get Tech Support Services For Recording A Credit Memo Or Refund In QuickBooks

You can get in touch with the QuickBooks Customer Service Department if you want to know how to record a credit memo or refund in QuickBooks. Just call on the toll-free QuickBooks Customer Support Phone Number +1-800-778-7614 and let the QuickBooks ProAdvisors take care of the issue for you.

We are also providing 24×7 QuickBooks Chat Support services for the QB users who cannot stay over the phone call. You can also get QuickBooks training via the chat service. We can help you with customizing your QuickBooks to meet your business requirements. Our support line number and chat support services are available for QuickBooks Pro, Premier, Enterprise, Online, and POS.

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