Company files are a very major part of QuickBooks accounting software. All the financial data are stored in the company files. Any type of error issues in company file can erase the entire data. Sometimes you want to do some important work and you find that Your Company File Is Missing Or Cannot Be Found. In this article we are going to learn how to resolve this error. You can call on toll-free QuickBooks Support Phone Number +1888-551-1563 for any kind of assistance.

What Are The Causes of Company File Is Missing Or Cannot Be Found in QuickBooks?

When your computer is disconnected from the location where your company file is stored or the company file is deleted then this issue occurs and the below error message appears on your screen:

Warning: The company file you selected could not be found. You can try one of the following:

Choose the ‘Open or Restore Company…’ command from the ‘File’ menu to look for this file in a different directory.

How To Fix Company File Is Missing Or Cannot Be Found In QuickBooks Issue?

You can follow the below steps as per your company file location to fix the issue. When you find any issue in performing the below steps then you can contact QuickBooks Error Support for assistance.

If you are accessing your QuickBooks file over the network

If your QuickBooks file is on network the follow the below solutions:

Solution 1: Ping Server To Ensure You Are Connected To The Network

This step will verify that if your system is connected to the network. Follow the below steps to do it:

  • Check the name of your server computer.
    • Press the Windows key +R On the keyboard.
    • Type CMD and then click OK.
    • Type ipconfig /all in the appeared window and then press Enter.
    • Note down the server or Host Name.
  • Type the name of your server and then hit Enter.
  • There will be a reply to each packet.
    • If the reply appears for each packet then it means your system is connected to your network.
    • If there is a packet loss or a slow reply then it means that your network should be diagnosed by a qualified IT professional.

If the issue still exists then move to the next solution.

Solution 2: Browse All Company Files

Open your server computer and type and search below listed files into the search bar. Ensure that you put Asterisk (*) before the extension type to ensure the search works accurately:

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

When you found the file the note down the file path and move to the next solution. If you cannot find the path then contact IT professional.

Solution 3: Open The Company File In QuickBooks

Open company files in the QuickBooks

  • Opening a company file (.qbw) or an accountant’s copy (.qba)
    • Go to the File menu and choose Open or Restore Company.
    • Choose Open a Company File and then click Next.
    • Click on the company file.
    • Hit Open.
  • Restoring a Backup (.qbb)
    • Open the File menu and then click Open or Restore Company.
    • Click Restore a Backup File and then click Next.
    • Choose Local backup.
    • Press the company file and then click Next.
    • Choose the location where to save the restored file and then click Save.
  • Restore an Accountants Copy Transfer file (.qbx)
    • Go to the File menu and click Open or Restore a company.
    • Click Convert and Accountant’s Copy Transfer File and then select Next.
    • If the What the Accountant’s Copy Can and Can’t Do window appears the click Next.
    • Click the transfer file (.qbx) and then click Open.
    • Choose the location to save the Accountant’s Copy File and then choose Save.

If You Are Accessing Your QuickBooks File Saved Locally On The Same Computer.

If you are opening the company file saved locally on the system then you are required to follow the below steps to resolve the error:

Solution 1: Search For All Company Files

Open your server computer and type and search below listed files into the search bar. Ensure that you put Asterisk (*) before the extension type to ensure the search works accurately:

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

When you found the file the note down the file path and move to the next solution. If you cannot find the path then contact IT professional.

Solution 2: Open your file in QuickBooks

Open the file depending on the type of your QuickBooks file.

  • Opening a company file (.qbw) or an accountant’s copy (.qba)
    • Go to the File menu and choose Open or Restore Company.
    • Choose Open a Company File and then click Next.
    • Click on the company file.
    • Hit Open.
  • Restoring a Backup (.qbb)
    • Open the File menu and then click Open or Restore Company.
    • Click Restore a Backup File and then click Next.
    • Choose Local backup.
    • Press the company file and then click Next.
    • Choose the location where to save the restored file and then click Save.
  • Restore an Accountants Copy Transfer file (.qbx)
    • Go to the File menu and click Open or Restore a company.
    • Click Convert and Accountant’s Copy Transfer File and then select Next.
    • If the What the Accountant’s Copy Can and Can’t Do window appears the click Next.
    • Click the transfer file (.qbx) and then click Open.
    • Choose the location to save the Accountant’s Copy File and then choose Save.

Get Technical Support

The above steps will surely resolve the company file issue in the QuickBooks. You can take the help from QuickBooks Tech Support +1888-551-1563 for further assistance. Our experts will listen to your issues and resolve the issues in quick time.

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