QuickBooks Error 1335 is an error which pops-up on your monitor screen when you are trying to update QuickBooks or repair your QB installation.

It is widely accepted that QuickBooks is the best software for managing small and mid-scale business. You can easily work on QuickBooks even if you don’t have any knowledge of accounting, inventory management or bookkeeping. Users all over the world trust QuickBooks but sometimes they start facing errors like the QuickBooks Error 1335.  This error code implies that cabinet file or the cabinet file [2] are corrupted and cannot be used for installation.

These are the error messages which can pop-up on your screen:

“Error 1335: The cabinet file [data1.cab] required for this installation is corrupt and cannot be used.”


“Error 1335: The cabinet file [2] required for this installation cannot be used.”

What Are The Causes For The QuickBooks Error 1335?

  • You are using a damaged CD for installing QuickBooks.
  • The CD or DVD reader of your desktop is not working properly.
  • Your desktop does not have enough storage space for installing QB.
  • Antivirus or other third party software installed on your desktop are causing issues.

How To Fix The QuickBooks Error 1335?

We recommend applying the following basic solutions before moving on to advanced solutions.

  • Make sure that the installation CD which you are using to install QuickBooks on your system is not damaged and has no scratches. If the CD is damaged then you should get a new one.
  • Check whether the CD or DVD writer on your desktop is functioning smoothly or not. If it is not working then contact a local technician.
  • Make sure that you desktop has enough storage space for installing QB. Otherwise, get rid of some big data files to make space for installing QuickBooks.
  • You can also try to disable the antivirus or any third-party security application installed on your computer and then try to install QuickBooks.

If you were not able to resolve the error by applying the basic steps then consult the QuickBooks ProAdvisors or move on the next solutions.

Solution 1: Use QuickBooks Install Diagnostic Tool

  • Visit the official website of Intuit and download the freely available QuickBooks Install Diagnostic Tool on your computer.
  • Now, double click on the downloaded file to install the tool on your system.
  • Wait for the installation process to get finished and then open the tool.
  • In the tool, go to I am having problems in installing QuickBooks and click on it.
  • Click on the OK button.
  • Wait for the tool to diagnose and fix the issues within you QuickBooks.
  • Click on all positive options when the process is completed.

Solution 2: Manually resolving the QuickBooks Error Code 1335

  • Reboot your computer and log in as the System Administrator.
  • Insert the QuickBooks installation disk into your CD/DVD writer.
  • Close the Install Shield Wizard if it automatically appears on your screen.
  • Press Windows + E keys on your keyboard to open Windows Explorer utility.
  • Open the CD drive.
  • Go to the QuickBooks folder and right-click on it.
  • Choose the Copy
  • Now, go to your desktop and paste the folder.
  • Repeat the process for Thirdparty
  • Open the QB folder and double-click on the “.exe” file.
  • Check if the installation process is running smoothly. If it isn’t then move on to the next solution.

Solution 3: Clean the Temporary Folder

  • Reboot your computer and log in as the System Administrator.
  • Head to the following folders:
    • For Windows 8, 7, or Vista: C:\Users\username\AppData\Local\Temp.
    • For Windows XP: C:\Documents and Settings\username\Local Setting\Temp.
  • Press Ctrl + A to select all the files.
  • Now, get rid of all the temp files.

Get QuickBooks Technical Support Service

We hope that the above given solutions were helpful in fixing the QuickBooks Error Code 1335 on your desktop. However, if the error 1335 is persisting or you need help with the troubleshooting process then call on the toll-free QuickBooks Support Phone Number +1888-382-7559  to connect with our Intuit certified QuickBooks support team.

Our QuickBooks Support Line Number and QB Live Chat Support Service is available 24×7 and open to all QB users regardless of their physical location.