There are many corresponding components in QuickBooks that are needed to be upgraded so that QuickBooks can work efficiently in multi-user mode. Due to the involvement of multiple computers, the errors in the multi-user environment are quite complex to resolve. Moreover, it is a bit tricky to locate the exact system where the issue has occurred. QuickBooks File Doctor Tool is a great way to fix such errors in multi-user mode.

Things To Remember

  • It’s better to go through the entire blog post before trying your hands on the troubleshooting steps.
  • Ensure the valid permissions are given to the installation directories.
  • Due to the absence of a security tab in the MS Windows, it is recommended to reboot the system in the safe mode to complete the process.
  • To open the system in the safe mode, you can follow the below-given steps:
  1. Start the system and keep pressing the F8 key. This will open the Advanced Boot Options.
  2. Choose the safe mode and press the Enter key.
  • QBDataServiceUserXX depends on the QB version you use.
  • When multi-user hosting is enabled in the system, it can take the responsibility of the company file by moving to a different hosting mode.

Steps To Setup Folder Permissions

Cross-Check If The Permissions Are Given Correctly

  • Run the Windows Explorer and click on the folder where you have saved the company file.
  • Select the Properties from the dropdown and click on the Security tab. In the security, select Advanced.
  • Choose QBDataServiceUserXX and hit the Edit option to make changes.
  • Remember to allow the below-given settings:
  1. Traverse Folder/Execute File
  2. List Folder/Read Data
  3. Read Attributes
  4. Read Extended Attributes
  5. Create Files/Write Data
  6. Create Folders/Append Data
  7. Write Attributes
  8. Write Extended Attributes
  9. Read Permissions

In case of wrongly set permissions, perform the following:

  • Run the Windows Explorer and click on the folder where you have saved the company file.
  • Select Properties and tap on security and then edit.
  • Tap on Full control for the QBDataServiceUserXX file and click on Allow and Ok one by one.

How To Change Folder Permissions?

  • Start the Windows Explorer. (You can do that by pressing windows+R key)
  • Locate the parent folder and right-click on that. Click on Properties from the available options.
  1. C:\ProgramData\Intuit\Entitlement Client\v8
  2. C:\ProgramData\Intuit\Entitlement Client\v6.0
  3. C:\ProgramData\Intuit\Entitlement Client\v5
  4. C:\ProgramData\Intuit\Entitlement Client\v3
  5. C:\ProgramData\Intuit\Entitlement Client
  6. C:\ProgramData\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\ProgramData\Intuit\QuickBooks 20XX (XX = year)
  9. C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
  10. C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
  11. C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version)
  12. C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

Important Note: Make sure you perform the steps for all the folders mentioned above. However, not every folder might apply for the installation as they belong to different QBD versions.

  • In the Security tab, click on Everyone.

Important Note: If you can see the Everyone option, you have to tap on Add and write Everyone and click on Ok.

  • Select Full control and then click on apply and ok.

How To Set Windows Access Permissions To Share Company Files?

When you work on the QB Company file over the network, ensure that QB has valid access, and it can prevent future problems.

If You Use Windows 7, 8 Or 10

  • Start the Windows Explorer and click on the folder where you have saved the company file.
  • Right-tap on the same folder and click on Properties from the dropdown options.
  • Select the Sharing option and click on Share Add.
  • Select the QBDataServiceUserXX based on the QuickBooks version.
  • Allow the Full Control for both the users and click on Share.

If You Use Windows 8.1

Follow the given steps to take ownership of the file.

  • Tap on Share for the file you want to take ownership of.
  • Click on Advanced security and then click on change.
  • Select Advanced and then click on Find Now.
  • Choose the required user and hit Ok.

To Give the Full Control:

  • On the required folder, hit the share button and navigate to Advanced Security.
  • Tap on Add and then click on Select a Principle.
  • Click on Advanced, then select Find Now and select the user and click Ok.
  • To provide full control, select Full Control and hit the Ok button.

For Windows Server 2012

Make sure the File and Storage services are already installed before you step ahead to perform the below-given steps.

  • Open the Run command in your system (Press windows+R) and type in server manager in the blank field. Press enter once you enter name.
  • Select File and storage services and click on Shares.
  • Click on New Share from the dropdown to run the File Share profile. As you read the details in each file, you can see the differences in every file.
  • Tap on SMB Share-Quick and choose a custom path.
  • To find the folder that needs to be shared, tap on browse from the share location.
  • When you select the accurate folder, tap on select a folder option, and then click on next.

Important Note: Configure Share Settings option can be used to leave the default selections and then hit the next button.

Get In Touch With 24*7 QuickBooks Tech Services.

When you have to share QuickBooks company files, the information given in this blog will be useful for you to set up folder and Windows access permissions. However, users sometimes can encounter some technical issues while setting up the folder and windows access permissions, and in such scenarios, we recommend you dial our toll-free QuickBooks Support Phone Number +1800-366-1468 to get in touch with our super-skilled QuickBooks ProAdvisors of Supportforerror.