In this blog post, we are going to cover some of the most common issues that a QuickBooks user can run into while using the Warehouse Manager App. We have also mentioned the steps for troubleshooting and address all the issues.

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These are the Set up/Linking errors that you can run into:

If you encounter this message on your device… Do this…
This is not the right format. Check your password and try again. Check that the passcode you entered matches the passcode that QuickBooks provided. Make sure you did not include any extra characters or spaces and then enter your passcode again.
This is not the right passcode. Check that the passcode you entered matches the passcode that QuickBooks provided. Make sure you did not include any extra characters or spaces and then enter your passcode again.
The connection attempt has timed out. The app had difficulty making a connection to QuickBooks. Check your Internet connection on both your phone and your machine then try again.
QuickBooks is not allowing this device to link. Try again or contact your administrator. The app cannot connect to QuickBooks. This is most likely due to the device being removed, or because you selected聽Deny聽when prompted to connect. Try to connecting again and select聽Allow聽when prompted to connect the device.

If you continue to have a problem,聽contact QuickBooks Experts.

QuickBooks is no longer linked to this device. Somebody may have removed the scanner from the company file. Connect the app to QuickBooks again using the steps above.
Your passcode has expired. Contact QuickBooks to request a new passcode for this company file. The passcode you are using has expired and you will need a new one.聽Contact us聽to request a new passcode.
Something went wrong. Please try again. Check your Internet connection on both your device and your machine and then try again.

If you have tried a few times already,聽contact QuickBooks support.

Errors during picking

If you encounter this message on your device… Do this…
Quantity picked exceeds quantity assigned. Edit the quantity at the top of the information screen for the item or when prompted.
You need to add x more serial number(s). This is due to a mismatch between the number of serial numbers you provided and the quantity picked. Make sure you have the correct number of serial numbers for the items picked.
You need to pick x more piece(s). Do you want to continue picking this item? Select:

路聽聽聽聽聽聽聽 Yes聽and continue picking the required number of items

路聽聽聽聽聽聽聽 No聽and continue with a partially filled status for that item.

The item you scanned isn鈥檛 in your picklist. Make sure you have the right item. Make sure the item you鈥檝e selected matches the item in your picklist.
You aren鈥檛 connected to the Internet. Check your network settings and try again. Check that you are connected to the Internet.
This device isn鈥檛 linked to the company anymore. Contact your administrator. Reconnect your barcode scanner or Android device to QuickBooks.
The Picklist has already been updated or completed. Verify with the Warehouse Manager (or equivalent) whether the Picklist was opened or has been worked on already.
The following items do not have the right quantity picked. Items are either partially picked or not picked at all. Select:

路聽聽聽聽聽聽聽 Go back聽to continue picking items

路聽聽聽聽聽聽聽 Continue聽to proceed with a partially picked list.

You鈥檒l lose the information if you proceed without saving. Select:

路聽聽聽聽聽聽聽 Save聽to save the changes done on the screen

路聽聽聽聽聽聽聽 Discard聽to undo changes

The changes you made will be lost. Do you want to pick this item or discard changes? Select:

路聽聽聽聽聽聽聽 Pick聽to pick the items

路聽聽聽聽聽聽聽 Discard聽to unpick the items

Get 24×7 QuickBooks Support

We are confident that you got to learn a thing or two about QuickBooks Warehouse Manager App issues and how you can fix them easily. Just check the first column for the issue you are facing then check the column on the right to learn how you can fix it.

Otherwise, call on the toll-free QuickBooks Support Phone Number +1888-382-7559 and let the QuickBooks Experts connect with your desktop so that they can start fixing the issue. We encourage all our readers to use QuickBooks Chat Support if they want to arrange a call back on their direct line number. Contact us today!